Rachiele
What products are listed for this advertiser?
American Made Copper Hoods, Made in the USA Copper Sinks, American Made Copper Switch Plates, Made in the USA Kitchen Sinks, Made in America Range Hoods, Made in the USA Sinks, American Made Stainless Range Hoods, and American Made Stainless Switch Plates.
Hello, This is Dino Rachiele, founder and owner of Rachiele, LLC. I began in this industry back in 1977 as a professional kitchen and bath designer. My studies were in ergonomics. I became frustrated with the poorly designed sinks on the market and began designing sinks that made sense. Sinks with rear corner drains, apron sinks that could be installed in existing cabinetry, etc. I was awarded 6 patents on my designs. I began manufacturing sinks in early 1999, selling to kitchen dealers, retail plumbing showrooms and a couple of online companies. In 2008 I became frustrated with the orders coming from dealers for sinks that I was certain the end users would not like. I was also concerned with the customer service offered by these dealers. So, in January of 2008 we contacted all 164 dealers and told them we would no longer be selling through them and would be selling direct to the public at the same prices we were selling to them. They all understood (thankfully). Since then, we have been offering factory direct pricing to the public with personalized customer service. I speak to each customer, make sure they are getting the appropriate product and am available evenings and weekends for phone calls. My cell phone number is written on every page of our site. Now, I feel much better about things, knowing that my customers are well satisfied with both product and service. By the way, I pack every single sink that leaves here. I want my eyes to be the last ones on your sink. I also want to make sure your sink is packaged as perfectly as possible. Thank you for considering us.
Some of the Rachiele family:
The following is a reply from Rachiele to our question – "Are your products American Made?"
How do you know the products you have listed are Made in the USA?
Before including products in our database we review the advertiser’s website and/or contact them to ascertain the origin of their products. Some advertisers sell both Made in USA products and foreign ones. Therefore we highly recommend you review FAQ 2.
We immediately investigate any complaints regarding deceptive Country of Origin claims. If we determine an advertiser's claim is not truthful we will immediately remove the product/s from our database and suspend our relationship with the Company making the claim.
To document your complaint, email us by using our Contact Us page. We can only respond to complaints that have been submitted in writing.
What does Made in USA mean?
There is no law requiring most products to be labeled Made In USA, or have any other disclosure about the amount of U.S. content. However, for job creation purposes (see our Big Secret tab), if you have a choice between an imported product and one with no country of origin on its label, choose the product without a country of origin over the imported one. This is true because the product without the country origin on its label has at least some American labor in its content and the imported one most likely does not.
Note: Imported products are required by law to country of origin on their label and products partially Made In USA do not. To answer this question completely reviewing our Labeling Tips 1, 2 & 3. These tips are accessible from scrolling to the bottom of our home page clicking Browse All Tips button.