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The Tip is 'Teach Grandchildren' One day, while I was on the Made In America Secrets site my granddaughter noticed and asked me what I was doing. I told her about the Big Secret and as I explained, she began to ask me more questions. After several minutes she left my office to play with her little sister. Months had gone by and until recently, I had forgotten about that moment. She was visiting again and I was talking to her about buying a custom printed T-Shirt. She immediately told me about a website that I could use to buy one. Wow I thought, she is only eight years old and already teaching me. The most amazing thing then happened, she said "Pops they sell Made In America T-Shirts". Thanks to her I purchased six custom Made In USA T-Shirts. Her name is Britton, she understands the Big Secret and I love it when she tells me her Little Secrets! Now she is ten and writing a screenplay called Mertastic. It is a story about a mermaid. Recently, she was visiting our house again and using my computer. She called me to come into my office and of course I came to her because that is what grandparents love to do. One of the reasons I love to be with her is because it is always interesting to see what she is up to. This time, she needed a mermaid tail for her movie, so we began to look around using Google. Her mother is a talented seamstress and will make the tail so we were looking for fabric that would be satisfy my granddaughter's vision of her mermaid tail. Once again we began to talk about Made in America and therefore started to investigate the country of origin of the fabrics she was considering. Because of that experience Made in USA fabric is now one of Made in America Secrets products. Thank you, Britton. Buying Tip Continued - Read more on Made in America Products by Rachiele Hello, This is Dino Rachiele, founder and owner of Rachiele, LLC. I began in this industry back in 1977 as a professional kitchen and bath designer. My studies were in ergonomics. I became frustrated with the poorly designed sinks on the market and began designing sinks that made sense. Sinks with rear corner drains, apron sinks that could be installed in existing cabinetry, etc. I was awarded 6 patents on my designs. I began manufacturing sinks in early 1999, selling to kitchen dealers, retail plumbing showrooms and a couple of online companies. In 2008 I became frustrated with the orders coming from dealers for sinks that I was certain the end users would not like. I was also concerned with the customer service offered by these dealers. So, in January of 2008 we contacted all 164 dealers and told them we would no longer be selling through them and would be selling direct to the public at the same prices we were selling to them. They all understood (thankfully). Since then, we have been offering factory direct pricing to the public with personalized customer service. I speak to each customer, make sure they are getting the appropriate product and am available evenings and weekends for phone calls. My cell phone number is written on every page of our site. Now, I feel much better about things, knowing that my customers are well satisfied with both product and service. By the way, I pack every single sink that leaves here. I want my eyes to be the last ones on your sink. I also want to make sure your sink is packaged as perfectly as possible. Thank you for considering us. Some of the Rachiele family: |
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